photo de profil d'un membre

Mariam

SCM & EXCELLENCE OPERATIONNELLE

Résumé

Accomplished Supply Chain professional with over 10 years of experience managing complex international flows, procurement, and logistics operations. I help companies secure and optimize their international supply chain operations to improve performance, reduce costs and support growth.With 10+ years of experience across logistics, export operations and supplier management, I have developed a strong ability to manage complex environments involving multiple stakeholders (clients, logistics teams, freight forwarders, suppliers).Today, I am focusing on supply chain transformation and project-based roles where I can: – Optimize logistics performance – Structure and improve export operations – Support companies in scaling their international activities ???? Open to international and project-based opportunities (remote / hybrid).

Expériences professionnelles

International export operations coordinator (europe & middle east)

Arvato , Chanteloup-en-brie - CDI

De Juillet 2023 à Novembre 2025

Workflow Optimization: Securing the order-to-delivery cycle for 6 global pharmaceutical laboratories.
Performance: Achieving 95% OTD by proactively mitigating logistics risks and streamlining transit coordination.
Trade Compliance: Full mastery of Export documentation (Customs, Certificates of Origin, Letters of Credit) and Incoterms for EMEA markets.

Head facility management

Ecobank Mali , Bamako - CDI

De Juin 2017 à Juin 2023

Strategic Sourcing: Managed a portfolio of 80 service contracts, achieving a 34% cost reduction through rigorous negotiation and KPI-driven vendor management.
Financial Oversight: Oversaw General Services budgets with 99.5% operational uptime, avoiding 18% in potential budget overruns.
Procurement: Led 14 strategic tenders (security, maintenance, cleaning) to improve service quality and cost-efficiency.

Relationship manager – personnal banking

Ecobank Mali , Bamako - CDI

De Juin 2013 à Juin 2017

Portfolio Management: Orchestrated a portfolio of 800 high-net-worth clients ($5B in assets), driving a 120% annual growth through strategic cross-selling and financial advisory.
Risk & Compliance: Ensured 100% regulatory compliance (KYC, AML/CFT), applying the same rigor now used in international trade and customs regulations.
Process Engineering: Redesigned subscription and onboarding workflows, reducing processing lead times by 13%—my first dive into lean process optimization.
Conflict Resolution: Managed Level-2 complex disputes, developing the high-level negotiation skills required for managing Tier-1 global suppliers.

Interim operations manager

Airland Logistics Pty Ltd

De Avril 2011 à Janvier 2012

Logistics Excellence: Maintained an OTIF (On-Time In-Full) rate > 98% for urgent cargo and charter flights.
Process Leadership: Managed the full Procure-to-Pay (P2P) cycle and coordinated international customs clearance.

Assistant operations manager

Airland Logistics Pty Ltd

De Octobre 2009 à Mars 2011

Global Coordination: Facilitated end-to-end Airfreight and Seafreight operations, ensuring seamless communication between shippers, carriers, and customs brokers.
Customer Relationship Management: Acted as the primary point of contact for international accounts, translating complex logistics constraints into actionable business solutions.
Operational Support: Assisted in the management of warehouse flows and last-mile delivery, gaining foundational expertise in Supply Chain visibility and Lead Time management.

Assistant procurement manager

BANQUE NATIONAL POUR LE DEVELOPPEMENT AGRICOLE

De Novembre 2007 à Janvier 2008

Purchase Management: Streamlined the issuance of purchase orders and ensured 100% accuracy in supplier invoice reconciliation.
Inventory & Distribution: Managed internal supply replenishment for various bank departments, optimizing lead times and preventing stockouts.
Stakeholder Coordination: Acted as a central pivot between internal departments and external suppliers, developing the early-stage negotiation skills essential for global sourcing.

Parcours officiels

MASTER 2 Supply-chain Internationale

Compétences

Business Objects
CRM
Excel Dashboards
Analyse clientèle
Clients privés
SAP
Microsoft Office (Excel, PowerPoint, Word, Access)
Power BI
Client management
Gérer les transports internationaux
SAP CRM
Export Control