Juan SANTAMARIA

Developed an econometrics model to analyses the gap between the
provisioning process costs and the costs of stock.
I worked together with my manager to improve the supply system and We
achieved our target to improve our money flows indicators and lower our costs
within the supply chain department.
That was through the test process that I help to analyses and I participated in
the process concept test (PCT) in the logistics forecast models.
Also, I did the optimization process to see what it would be the best scenario
to achieve the optimal quantities concerning the capacity of stock in our
warehouse supplier.
Besides, I had the opportunity to work and build the KPIs to follow the demand
foresight.

As Assistant Research Scientist I supported the content and data analysis
for a master's final project, using all the quantitative software (Excel, SPSS,
Stata) and academic documentation from resources like Jstor, SpringerLink
and others.
Also, I had to do interviews among people and organizations and write reports
on sustainable development and environmental conservation.

Planed organized, controlled and implemented a sales strategy to promoted
commercial financial services from TUYA. S.A, through four different office
branches strategically located in my region, resulting in USD$ 500K in revenue
for the organization.
Successfully exceed the monthly revenue goal established by the organization
(30% above the goal).
Successfully implemented a strategy to reduce the negative turnover of
customers by 15%.
Developed and implemented a Performance Improvement Program (PIP)
on 13 Sales Representative to keep them up to date on new marketing
opportunities and new sales strategies, resulting in 15% new accounts in a
year

Successfully we implemented a plan to recover USD$1 million in past due
invoices with 90+ days, 120+ days, 150+ days and 180+ days in consumer
credit.
Implemented a Risk analysis studied to identify high-risk accounts that could
hurt the forecast.
Utilizing line technics I was able to calculate the Takt time of each one of step
of the process reducing unnecessary waste and improving the cycle time in a
20% by account.
Successfully implemented an audit process for our Business Partners
Outsourcing, in order to maintain the best standards in customer experiences
in compliance with the required of ISO27001

Developed and deliver weekly, monthly and quarterly reports about the
collector representative’s performance and risk analysis report to the collector
manager
Responsible for review and investigating customer credits claims.